
Comprehensive Commercial Customer Satisfaction Survey
of QUICK SHIELD users in DVD & Optical Game Rental Operations.
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The Surveys were collected from CD PLAYRIGHT Customer base of DVD / GAME rental shops who have been using Quick Shield from 2 months to 3 years in their respective rental outlets. QUICK SHIELD is CD PLAYRIGHT's proprietary Sealant for optical media. Quick Shield is positioned as the only Sealer, Protectant and Cleaner in a single product. It is sold for $14.99 per 4 oz bottle. Each bottle can provide protection & care for up to 600 discs. CD PLAYRIGHTS Performance rating over the entire test proves that all factors combined, Quick Shield is a Hit! Check out the ratings and see! The number of discs treated exceeds 102,600 discs circulating through the responding locations rental pools. Types of discs treated include DVD VIDEO, PLAYSTATION, Dreamcast, CD ROM, and Laserdisc formats. Of the 23 responding outlets over 60% are in their 1st, 2nd or 3rd year of use. These 23 business' rent through a combined 54 store locations from coast to coast. This is important because the owners of these locations are much closer to the conditions manifesting themselves in the retail rental trade. Larger chains loose the direct feedback from field operations. Check out how long outlets have been using Quick Shield! Each graphic shows the Question as asked and the responses received. See sample of survey as presented here . These results are definitive in that they are from a pool of known volume users. These experienced users know best about the products effect on DVD longevity and durability. Check how the Dealers Rate Quick Shields Performance, Ease of Use and Value. Surveys were dispersed and collected by email and fax, and asked the important question of how the actual users feel the product stacks up versus the competition. Respondents are believed to be representative of the general US rental market. Responses showed no regional bias, the pool of respondents are in all ways typical and have extensive experience with the all formats of optical media users. Rent to all age groups, and customer types. Check out how they rated for Overall Satisfaction and Versus the Competition! All results are the property of CD/DVD PLAYRIGHT. Graphics and study data may be used in sales presentations by our dealer and distributor base. Survey categories were obtained by CD PLAYRIGHT from the most frequently asked questions submitted to us by non users. We put the cumulative questions together in Survey format and submitted them to users for their input, the results below, tell you, what they told US. All copyrights and trademarks remain the property of their respective owners. |
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